Luxury Brand Advocate
3 days ago
A Customer Success Manager at CXG will play a critical role in driving business growth and customer satisfaction. The ideal candidate will have a proven track record of success in a client-facing role, excellent communication skills, and a deep understanding of the luxury industry.
About the Company
CXG is a global business with a presence in 70 countries. We offer strategic solutions that impact performance and elevate the customer experience of premium and luxury brands. Our team is passionate about delivering exceptional results and building long-lasting relationships with clients.
Key Accountabilities
* Develop and maintain strong relationships with luxury clients.* Coordinate with internal departments to deliver high-quality client presentations.* Provide expert advice and guidance to clients on customer experience strategies.* Manage client budgets and deliverables to ensure successful project outcomes.* Build and maintain a network of industry contacts and partners.
Skills and Qualifications
This role requires a Bachelor's/Master's Degree in Administration, Business, Management, or a related field. Previous work experience in retail, luxury, or a client-facing role (B2B) is preferred. Excellent verbal and written communication skills, leadership skills, and analytical aptitude are essential.
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