Restoration Content Specialist

6 days ago


Charlotte, North Carolina, United States Emergency Restoration Xperts Full time
  • About Us
    Emergency Restoration Experts (ERX) has been providing superior emergency property restoration services since 2013. We are a growing company committed to restoring structural and personal property caused by water, fire, mold, storm, biohazard, and other conditions.
  • Our Mission
    Our mission is to improve the lives of our customers by providing exceptional service and restoring their properties to their original state. We strive to create a positive experience for our customers and employees alike.
  • Our Core Values
    • Work Hard & Have Fun Doing It
      We believe in having a positive and productive work environment that encourages teamwork and collaboration.
    • Own It
      We take ownership of our actions and decisions, and we are accountable for our results.
    • Faith
      We have faith in each other and in our abilities to achieve our goals.
    • Families First
      We prioritize our families and support each other in our personal and professional lives.
    • Growth-Driven Mindset
      We are committed to continuous learning and growth, and we encourage innovation and creativity in all aspects of our business.
  • Job Summary
    As a Restoration Content Specialist, you will be responsible for inventorying, packing, and cleaning contents damaged by water, smoke, and/or fire. You will work closely with our team to ensure that all contents are properly restored and returned to their owners.
  • Key Responsibilities
    • Cautiously pack out valuables and memories during a stressful time for customers.
    • Attentively care for the belongings of customers.
    • Travel as part of the Pack-out/Pack-in Team to jobs.
    • Document all stages of the pack-out/pack-in process.
    • Accurately inventory all items.
    • Thoroughly clean customers' belongings back to their original state.
    • Maintain safety of the entire team.
    • Develop a team effort with fellow team members.
    • Execute scope (on call).
    • Store contents and maintain inventory of warehouse.
  • Requirements
    • Minimum of one year of experience in contents/textile management.
    • Demonstrated experience in a fast-paced work environment.
    • Good customer service skills.
    • Detail oriented.
    • Good technology skills - proficient in Microsoft Office.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:

  • Performance Management
  • Personal Effectiveness/Credibility
  • Problem Solving: Identifies and resolves problem in a timely manner
  • Oral Communication: Speaks clearly and persuasively; Participates in meetings
  • Written Communication: Writes clearly; able to read and interpret written information
  • Teamwork: Contributes to building a positive team spirit
  • Diversity: Promotes a harassment-free environment
  • Ethics: Treats people with integrity and ethically
  • Organizational Support: Supports organization's goals, values, and code of ethics
  • Judgment: Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions
  • Planning/Organizing: Prioritizes work activities; Uses time efficiently
  • Professionalism: Focuses on solving conflict, not blaming; Treats others with respect and consideration; Accepts responsibility for own actions
  • Quality: Demonstrates accuracy and thoroughness; Monitors own work to ensure quality
  • Quantity: Meets productivity standards; Completes work in timely manner
  • Safety and security: Observes safety and security procedures; Reports unsafe conditions; Uses equipment and materials properly
  • Follow-up: Must be organized and able to follow-up and ensure completion of tasks
  • Dependability: Is consistently at work and on time

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job while in the office. The noise level in the office work environment is usually quiet. The office work environment generally consists of indoor heated and cooled office space. This position may also work remotely from home.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Charlotte, North Carolina, United States EMERGENCY RESTORATION EXPERTS LLC Full time

    Job OverviewEmergency Restoration Experts LLC is a leading provider of emergency property restoration services, dedicated to restoring structural and personal property damaged by water, fire, mold, storm, biohazard, and other conditions. We serve customers with a commitment to excellence, following best practices and industry standards to meet their needs,...


  • Charlotte, North Carolina, United States Rainbow International Of Greater Charlotte Full time

    Job SummaryRainbow International Of Greater Charlotte is seeking a highly motivated and skilled Demolition Restoration Specialist to join our team.


  • Charlotte, North Carolina, United States Rainbow International Of Greater Charlotte Full time

    Job OverviewRainbow International Of Greater Charlotte is seeking a skilled Water Damage Restoration Specialist to join our team. In this role, you will play a crucial part in restoring homes and businesses affected by water damage.


  • Charlotte, North Carolina, United States Hendrick Automotive Group Full time

    Job OverviewHendrick Automotive Group is seeking a skilled Vehicle Restoration Specialist to join our team.Estimated Salary$45,000 - $65,000 per year, depending on experience.About the JobThis role involves restoring vehicles to their original condition, requiring strong technical skills and attention to detail. As a key member of our team, you will be...


  • Charlotte, North Carolina, United States DRYmedic SE Charlotte, NC Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled Restoration Technician to join our team at DRYmedic SE Charlotte, NC. As a Lead Restoration Technician, you will play a crucial role in restoring properties damaged by water, fire, mold, or other causes.Key ResponsibilitiesRemove and demolish materials that cannot be restored or repaired at job...


  • Charlotte, North Carolina, United States Genesis10 Full time

    Genesis10 is seeking a highly skilled Senior Content Specialist for a 4-month contract position. This role will be based in Charlotte, NC and requires working onsite 5 days a week.Compensation: $70-$90 per hour, W2, depending on skills and experience level.Job DescriptionThis position involves creating high-quality content to support business operations. The...


  • Charlotte, North Carolina, United States Belk, Inc. & Belk eCommerce LLC Full time

    The role of Digital Content Publishing Specialist at Belk, Inc. & Belk eCommerce LLC revolves around the production and deployment of digital promotional content. This entails assisting in preparing and scheduling all promotional events, offers, and product content on Belk.com.Key ResponsibilitiesProduces high-quality content across multiple digital...


  • Charlotte, North Carolina, United States Sporting News Full time

    Job OpportunitySporting News, a renowned leader in sports journalism, is seeking an experienced Freelance Esports Content Specialist to join its affiliate and commercial content team. This high-volume writing position requires exceptional flexibility and strong research skills.The ideal candidate will have in-depth knowledge of the Esports industry,...


  • Charlotte, North Carolina, United States Truist Inc Full time

    {"Job Description": "At Truist, we're committed to delivering care for our clients in every interaction. As a key member of our content team, you'll play a crucial role in creating strategic and compelling content that inspires and builds better lives and communities.Job SummaryWe're looking for a seasoned content professional to join our team as a Sr....


  • Charlotte, North Carolina, United States DRYmedic SE Charlotte, NC Full time

    Company OverviewDRYmedic Restoration Services is a team of experienced disaster restoration professionals in SE Charlotte, NC. We utilize industry-leading equipment and trusted techniques to restore properties affected by water, fire, mold, or asbestos damage.Our top priority is to swiftly return damaged properties to their original condition.


  • Charlotte, North Carolina, United States Hendrick Motorsports Full time

    Hendrick Motorsports, a leading NASCAR team, seeks an experienced Digital Communications Specialist to create and post engaging content across our social media platforms. This role requires a creative digital storytelling background and related technical skills.Create unique and shareable content for Twitter, Facebook, Instagram, TikTok, and LinkedInWork...


  • Charlotte, North Carolina, United States Digital Technology Solutions Full time

    About Us: Digital Technology Solutions is a leading provider of innovative solutions in the technology industry. Our company values expertise, innovation, and teamwork.Job Overview: We are seeking a highly skilled Content Developer with expertise in cyber security to join our team in Charlotte, NC. As a Content Developer, you will be responsible for...


  • Charlotte, North Carolina, United States Allspring Global Investments Full time

    About Allspring Global InvestmentsWe are a leading independent asset management firm, offering a broad range of investment products and solutions designed to help meet clients' goals.Our vision is to inspire a new era of investing that pursues both financial returns and positive outcomes. With decades of trusted experience propelling us forward, we strive to...


  • Charlotte, North Carolina, United States Kathon Enterprises Inc. dba Paul Davis Restoration of Charlotte Full time

    About UsKathon Enterprises Inc. dba Paul Davis Restoration of Charlotte is a leading provider of disaster restoration and reconstruction services in the United States and Canada.Salary & BenefitsThe hourly pay for this position ranges from $17.00 to $24.00, based on experience and certifications. In addition to competitive compensation, we offer a range of...


  • Charlotte, North Carolina, United States Southern Outdoor Restoration Full time

    We are seeking a highly skilled and reliable Pressure Washing Technician to join our team at Southern Outdoor Restoration. This role offers an excellent opportunity for career growth and development in a dynamic and supportive work environment.As a Pressure Washing Technician, you will be responsible for providing high-quality cleaning services to our...


  • Charlotte, North Carolina, United States Apex Systems Full time

    We are seeking a skilled Technical Writer to join our team at Apex Systems. This role involves creating and maintaining high-quality documentation for our clients.Salary: $90,000 - $110,000 per annum, depending on experience.Job Description:The successful candidate will be responsible for rewriting standard operating procedures (SOPs) to ensure they match...


  • Charlotte, North Carolina, United States SERVPRO Full time

    Company Overview:SERVPRO of NW Charlotte is a leading provider of property disaster restoration services. We are part of a national team dedicated to helping individuals and businesses recover from fire, water, and other types of damage.Competitive Salary: $60,000 - $80,000 per yearJob Description:We are seeking a skilled Crew Chief to manage and complete...


  • Charlotte, North Carolina, United States CapB InfoteK Full time

    **About CapB InfoteK**We are a forward-thinking organization seeking an experienced Digital Experience Specialist to join our team in Charlotte, NC.**Estimated Salary:** $90,000 - $120,000 per year**Job Overview:** As a Digital Experience Specialist at CapB InfoteK, you will play a key role in designing and implementing solutions based on Adobe AEM. You will...


  • Charlotte, North Carolina, United States Mercy Restorative Care Hospital Inc Full time

    Job OverviewMercy Restorative Care Hospital Inc is seeking a skilled Medical Respiratory Therapist Specialist to join our team. This role will provide direct and indirect nursing care to patients, setting up and operating various types of respiratory care equipment.


  • Charlotte, North Carolina, United States Mercy Restorative Care Hospital Inc Full time

    Job OverviewMercy Restorative Care Hospital Inc is seeking a Medical Support Specialist to join our team. In this role, you will play a vital part in delivering exceptional patient care.ResponsibilitiesAssist patients with daily living skills such as bathing, eating, and hygiene under the supervision of a Registered Nurse.Collect non-invasive body fluid...