Technical Operations Manager
2 weeks ago
As a key technical resource, you will plan, organize, and direct the technical operations of all cable systems within the assigned operational area. This role requires maintaining state-of-the-art knowledge of plant operations and ensuring compliance with technical specifications for cable electronics and picture quality. You will also act as the technical liaison between the field and office, coordinating dispatch/customer service efforts with the field to provide exceptional customer service. Additionally, you will assist the Regional Plant Manager in managing the vehicle fleet program and ensure compliance with pertinent FCC rules and regulations in all systems.
Responsibilities:
Function as the key technical resource to Regional Management in technical planning and decision making. Ensure compliance with technical specifications for cable electronics and picture quality throughout the Region. Act as the technical liaison between the field and office. Assist the Regional Plant Manager in managing the vehicle fleet program. Travel throughout the Region as required.
Requirements:
High School Diploma with an Associates degree in electronics or NCTI, SCTE, BCT or BCE certification equivalent. Five years experience in cable television involving work with system parts and components and in-depth experience in the field. Previous management and supervisory experience of - 5 years. Must have knowledge of National Electrical Code, OSHA, FCC rules and regulations, and related state and local codes. Computer literacy in Outlook, Excel and Word. Good interpersonal and supervisory skills. Must possess a valid driver's license with a satisfactory driving record.
Benefits:
As a valued member of the Mediacom Communications team, you will enjoy a comprehensive benefits package, including company provided vehicle and gas card, company provided tools, tablet, and phone, health, vision, and dental insurance, paid vacation, holidays and flex paid time off, 401K with generous company match, employee discounts on Mediacom services, and education enrichment up to $5,000 per year for qualified employees.
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Technical Operations Manager
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