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Program Manager

2 months ago

Billings, Montana, United States New Day, Inc Full time
Job Summary

New Day, Inc. is seeking a highly skilled and compassionate Program Manager to oversee the daily operations of our Therapeutic Group Homes. As a key member of our team, you will be responsible for creating a safe and supportive environment for our youth, aligning program activities with our mission and objectives, and supervising staff to ensure the highest level of care.

Key Responsibilities
  • Program Oversight: Develop and implement program plans, ensuring a safe and secure environment for participants.
  • Staff Supervision: Directly supervise staff employed as Youth Empowerment Specialists, providing guidance and support to ensure excellent care.
  • Collaboration and Communication: Work closely with the Residential Team Lead, Lead Clinical Staff, and other stakeholders to ensure seamless communication and coordination.
  • Reporting and Documentation: Prepare and submit weekly and monthly reports, including initial assessments and interim reports as needed.
  • Transportation and Logistics: Provide transportation for participants to and from medical clinics when necessary.
  • Facilities and Resources: Ensure adequate facilities, equipment, supplies, and other resources are available for program operation.
  • Training and Development: Train Youth Empowerment Specialists, ensuring their participation in all company training and coordinating their development.
  • Therapeutic Interventions: Conduct therapeutic interventions with residents under the supervision of lead clinical staff.
  • Performance Reviews: Conduct performance reviews for all lodge-assigned Youth Empowerment Specialists.
Requirements
  • Education and Experience: Bachelor's degree in a human service field or a minimum of 6 years of human services experience for those without a degree.
  • Skills and Qualifications: Familiarity with word processing and computer applications, strong managerial and training skills, ability to maintain confidentiality, and diplomacy and tact.
  • Certifications and Licenses: Must maintain current certifications in Non-violent crisis intervention, CPR, and First Aid.
Work Environment

This is a full-time, 40 hours per week position. The shift for this position is 12pm-8pm: Friday-Tuesday, with Wednesdays and Thursdays off. Due to the nature of our work, it is required that candidates be flexible. Each month requires one week of on-call coverage.

Benefits
  • Compensation: $22.50 per hour
  • Benefits Package: 401(k), dental insurance, health insurance, paid time off, and vision insurance