Program Manager

1 month ago


Billings, Montana, United States New Day, Inc Full time
Job Overview

New Day, Inc. is seeking a highly skilled and compassionate Program Manager to oversee the daily operations of our Therapeutic Group Homes. As a key member of our team, you will be responsible for creating a safe and supportive environment for our youth participants, while aligning program activities with our organization's mission and objectives.

Key Responsibilities
  • Maintain a safe, secure, and orderly environment within the assigned lodge.
  • Develop and prepare all weekly and monthly reports in coordination with the Lead Clinical, including any initial assessments and interim reports as needed.
  • Provide transportation for participants to and from medical clinics when needed for acute care.
  • Ensure adequate facilities, equipment, supplies, and other resources are available for program operation in conjunction with the Lead Youth Empowerment Specialist.
  • Collaborate with the Residential Team Lead and Lead Clinical Staff to ensure the correct exchange of information between the placing agency's internal treatment team members and New Day treatment team members.
  • Facilitate the transfer of clinical records in a confidential manner and provide clinical records, or portions thereof, to appropriate external agencies confidentially.
  • Train Youth Empowerment Specialists, ensuring their participation in all company training and coordinating their development, including check-ins during shadow shifts, coaching, training, and skill set enhancement, with a focus on safety, appropriate behavior, role modeling, and social/recreational creativity.
  • Conduct therapeutic interventions with residents under the supervision of lead clinical staff. Minimum of 75 minutes per youth per week.
  • Objectively chart assigned participant's progress in DAP format.
  • Plan and organize weekend activities with approval from the Residential Team Lead.
  • Facilitate weekly treatment team meetings to provide input regarding youth and their needs within the treatment milieu.
  • Inventory and monitor participant medication counts, ensuring adherence to the medication policy by all staff.
  • Assume on-call duties during scheduled weeks.
  • Conduct performance reviews for all lodge-assigned Youth Empowerment Specialists.
Requirements
  • Familiarity with word processing and computer applications, including but not limited to Word, Excel, Microsoft Teams, Zoom, Email, and Cellphone applications.
  • Strong managerial and training skills.
  • Ability to maintain a high degree of confidentiality and demonstrate diplomacy and tact.
Qualifications
  • Bachelor's degree in a human service field or a minimum of 6 years of human services experience for those without a degree.
  • Preferred experience with seriously emotionally disturbed and chemically dependent populations.
Benefits
  • $22.50 per hour.
  • 401(k).
  • Dental insurance.
  • Health insurance.
  • Paid time off.
  • Vision insurance.
Work Environment

This is a full-time, 40 hours per week position. The shift for this position is 12pm-8pm: Friday-Tuesday, with Wednesdays and Thursdays off. Due to the nature of our work, it is required that candidates be flexible. Each month requires one week of on-call coverage.


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