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Retail Sales Consultant

2 months ago

Bellevue, Washington, United States Monica Vinader Ltd Full time

Position:
Sales Associate

Location:
Nordstrom Bellevue, Seattle

Hours: 40 hours (Full Time)

Reporting To:
Concession Manager

About Us

At Monica Vinader, we are dedicated to demonstrating that making thoughtful purchases, enjoying lasting quality, and engaging in responsible practices can coexist harmoniously.

Our commitment to crafting the most sustainable jewelry using precious materials, combined with the timeless elegance and versatility of our designs, drives us to make exquisite fine jewelry accessible to all.

Our accolades speak to our leadership in sustainable jewelry, including:


  • Ethical Jewelry Business of the Year 2021, Retail Jeweler

Queen's Award for Enterprise:
Sustainable Development 2022

  • Responsible Luxury Business of the Year 2022, Positive Luxury
  • Best Sustainable Luxury Jewelry Brand 2022, Marie Claire UK

We are a digital-first, customer-centric, female-led, and inclusive brand, committed to fostering meaningful connections with our community, which is integral to our success.

We seek a unique individual to join our team and help us make luxury an everyday experience for everyone.


Your Contribution

We possess all the elements of an iconic brand—timeless products, exceptional service, a passionate founder dedicated to ethical practices, and a loyal community of advocates.

The Sales Associate role presents an exciting opportunity to enchant our customers at Nordstrom, embodying the Monica Vinader experience in Seattle.


Key Responsibilities

  • Drive Sales and Deliver Outstanding Customer Service
  • Meet individual sales and KPI objectives by providing exceptional service
  • Exhibit comprehensive product knowledge and a passion for Monica Vinader's values and vision
  • Confidently deliver in-store services (e.g., engraving and aftercare)

Team Support

  • Adhere to company policies and procedures consistently
  • Follow guidelines to efficiently manage concession tasks in a dynamic environment
  • Maintain exceptional personal grooming and presentation

Operational Efficiency

  • Assist management with operational tasks (e.g., stock takes, visual merchandising, stock deliveries)

Qualifications

  • A customer-first mindset with a strong desire to drive sales
  • Excellent communication and interpersonal abilities
  • Willingness to go above and beyond to meet customer expectations
  • Ability to collaborate effectively within a team
  • Capability to thrive under pressure in a fast-paced setting
  • Positive, proactive attitude with the ability to follow direction

To Succeed at Monica Vinader...

  • You are action-oriented
  • You work well in a team
  • You demonstrate humility
  • You are honest and transparent
  • You are approachable and supportive
  • You are willing to engage in hands-on work
  • You are a problem solver
  • You exhibit resilience
  • You are adaptable
  • You possess entrepreneurial spirit, intelligence, and passion
  • You acknowledge when you need to learn and seek knowledge promptly
  • You thrive in a creative environment
  • You have a sense of humor
  • You are an eager learner

Company Benefits

  • Full-time hours of 40 per week
  • Competitive base salary and vacation entitlement
  • Commission eligibility
  • Private Healthcare Scheme
  • 401K
  • Generous employee discount

Additional Requirements

Ability to provide documentation for authorization to work in the United States.

Travel Requirements

Occasional travel to other boutiques and concessions may be necessary.

Our Mission and Values

We aspire to be the leading accessible luxury brand by delivering exceptional quality, design, and customer service.

We are:
Customer-Centric

Our customers are at the heart of everything we do. We strive to provide a remarkable and personalized experience with every interaction to foster ongoing loyalty.

Caring

We treat everyone with respect, as we wish to be treated. We maintain an open and honest environment, assuming good intentions in others while being empathetic and supportive.

Dynamic

We are passionate about our work and aim to reach as many customers as possible swiftly. We balance focus with flexibility to adapt quickly to changing needs.

Exceptional

We are committed to continuous learning and improvement, ensuring our products and services are of the highest standard. Our tenacity and attention to detail provide us with a competitive edge.

Commercial

We prioritize factual analysis and logical reasoning in our decision-making processes, ensuring our actions create value for both our business and our customers.

Monica Vinader is committed to fostering an inclusive culture, ensuring that career opportunities and advancement are accessible to all. We celebrate the diverse voices of our employees, partners, and customers.


This job description is not exhaustive and may be adjusted to reflect the evolving needs of the company.