Front Desk Associate

6 hours ago


Smyrna, Georgia, United States World Gym - SmyrnaVinings Full time

Job Summary

The Front Desk Associate is the face of World Gym - Smyrna/Vinings, providing exceptional customer service to members and guests. This role requires a highly motivated and detail-oriented individual who can multitask in a fast-paced environment.

Key Responsibilities

  • Meet and greet members and guests with a friendly attitude and smile.
  • Assist members with enrollment, billing, and other administrative tasks.
  • Answer phone calls in a timely and professional manner.
  • Perform cleaning tasks, locker room checks, and other duties as assigned.
  • Ensure adherence to World Gym policies and procedures.

Requirements

  • High school diploma or equivalent preferred.
  • Current CPR and AED certification required within 30 days of hiring.
  • Excellent customer service skills and ability to multitask.
  • Basic math and verbal skills, with understanding of accounting principles and cash processing procedures.
  • Computer skills and efficient typing ability required.

Reporting

This position reports directly to the Front Desk Supervisor and secondarily to the General Manager or Assistant General Manager.


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