Director of Health and Wellness Services

4 days ago


Holyoke, Massachusetts, United States HOLYOKE RETIREMENT COMMUNITY INC Full time
Job Summary

The Director of Health and Support Services is a key leadership position at Holyoke Retirement Community Inc., responsible for overseeing the planning, coordination, and direction of various health services that maintain the facility's functions on a day-to-day basis.

Key Responsibilities
  • Provides leadership in coordinating, planning, and implementing various facility systems.
  • Assists the Executive Director in planning, implementing, and evaluating new programs, including expansion of service area.
  • Ensures that resident rights to fair and equitable treatment, self-determination, individuality, privacy, property, and civil rights are well-established and maintained at all times.
  • Directs and monitors the development and implementation of the record system, assuring compliance with local, state, and federal laws.
  • Assumes responsibility for compliance of agency operations with federal, state, and local rules and regulations; maintains relationships with those representatives of governmental agencies who survey and inspect the facility.
  • Hires, supervises, evaluates, and terminates appropriate personnel.
  • Analyzes and evaluates nursing and related services rendered to improve the quality of resident care and to obtain maximum utilization of staff time and abilities.
  • Participates in annual budgetary process; monitors and controls budget for applicable departments.
  • Assists Executive Director in making periodic evaluations of facility programs and making modifications as needed.
  • Evaluates residents' ability to live independently and works with the Executive Director and Medical Director in making decisions to transfer through the continuum.
Qualifications
  • Bachelor's degree in Healthcare Administration, Nursing, or related field, or Associates Degree with minimum 10 years' experience in management in a related field.
  • Must possess a current Registered Nurse license to practice Nursing in Massachusetts.
  • Must demonstrate a working knowledge of the following statutory and federal regulations: EOEA, Medicare for Skilled Nursing Facilities, OSHA, Massachusetts Department of Public Health Regulations for long-term Care Facilities, Federal Nursing Home Reform Laws of 1990 (OBRA).
  • Excellent verbal and written communication skills.
  • Proven ability to delegate and supervise effectively.
  • Demonstrated ability to deal effectively with a wide variety of people, particularly involving resident relations.
  • Must possess strong operations knowledge.
  • Strong demonstrated knowledge in long-term care with genuine interest in the field of geriatrics/gerontology with proven ability to meet the needs of residents, family members, and staff.
  • Ability to direct and effectively motivate others.
  • Must demonstrate ability to delegate and supervise effectively. Must demonstrate ability to develop and maintain effective relationships with employees, managers, residents, and all outside contacts.


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