Customer Service Ambassador

3 days ago


Belleville, Michigan, United States Wild Bill's Tobacco Full time

Wild Bill's Tobacco is seeking a Customer Service Ambassador to join our team. As the 2nd largest tobacco and vape chain in the nation, we offer a fun and relaxed work environment that will keep you motivated and excited to be at work.

Key Responsibilities:
  • Provide exceptional customer service by greeting customers, answering phones, and assessing their needs in a positive manner.
  • Answer questions and resolve customer inquiries and concerns.
  • Create relationships with customers to suggest products and meet or exceed sales goals.
  • Participate in opportunities to gain product knowledge to become the expert.
  • Participate in marketing efforts to solicit new business by promoting the brand inside and outside the store/retail location.
  • Assist with all functions within a retail store in compliance with company policies and procedures.
  • Ensure a clean, well-stocked store for customers.
  • Follow all Company policies and procedures.
  • Ability to travel within a 15-mile radius from home store for shift coverage.
  • Work with store management in opening, closing, and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
Requirements:
  • High school diploma or equivalent required.
  • Experience in retail environments and customer service.
  • Ability to lift up to 50 lbs.
  • Professional, energetic, and positive attitude.
  • Excellent written and verbal/interpersonal communications skills.
  • Flexible scheduling availability.
What We Offer:
  • Starting salary: $14 per hour.
  • Health, Dental, Vision, and Life Insurance (Full Time Only after 60 days of employment).
  • Paid time off (PTO) (Full Time Only after 90 days of employment).
  • Flexible work schedule.
  • Discounts on store products.
  • Development and Growth Opportunities.
  • Merit increases for full-time employees bi-annually.
  • Spiffs (commission).
  • Recognition program.

Apply today to join our team



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