Customer Service Ambassador
3 days ago
Wild Bill's Tobacco is seeking a Customer Service Ambassador to join our team. As the 2nd largest tobacco and vape chain in the nation, we offer a fun and relaxed work environment that will keep you motivated and excited to be at work.
Key Responsibilities:- Provide exceptional customer service by greeting customers, answering phones, and assessing their needs in a positive manner.
- Answer questions and resolve customer inquiries and concerns.
- Create relationships with customers to suggest products and meet or exceed sales goals.
- Participate in opportunities to gain product knowledge to become the expert.
- Participate in marketing efforts to solicit new business by promoting the brand inside and outside the store/retail location.
- Assist with all functions within a retail store in compliance with company policies and procedures.
- Ensure a clean, well-stocked store for customers.
- Follow all Company policies and procedures.
- Ability to travel within a 15-mile radius from home store for shift coverage.
- Work with store management in opening, closing, and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
- High school diploma or equivalent required.
- Experience in retail environments and customer service.
- Ability to lift up to 50 lbs.
- Professional, energetic, and positive attitude.
- Excellent written and verbal/interpersonal communications skills.
- Flexible scheduling availability.
- Starting salary: $14 per hour.
- Health, Dental, Vision, and Life Insurance (Full Time Only after 60 days of employment).
- Paid time off (PTO) (Full Time Only after 90 days of employment).
- Flexible work schedule.
- Discounts on store products.
- Development and Growth Opportunities.
- Merit increases for full-time employees bi-annually.
- Spiffs (commission).
- Recognition program.
Apply today to join our team
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