Account Manager
2 weeks ago
At Shane Splonskowski Agency Inc, we are seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for providing exceptional customer service experiences, identifying opportunities to cross-sell, and coordinating with sales specialists for follow-up.
Key Responsibilities:- Provide personalized, professional customer service experiences by building trust and developing strong customer relationships.
- Respond to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures.
- Assist customers with claims by directing them to the appropriate Claims Department contacts and resources. Follow up to ensure customer needs are addressed.
- Manage and monitor multiple customer touch points for a continued long-term relationship over the life cycle of the customer.
- Monitor the customers' needs to ensure that the agency exceeds their expectations.
- Identify and communicate cross-selling opportunities discovered through customer interactions or data analysis.
- Ability to obtain Property & Casualty insurance license ahead of first day of employment.
- Demonstrated customer service experience.
- Effective communication skills.
- Experienced with PC software applications (Microsoft Office Suites, Internet Explorer).
- Proficient in metrics and analytics.
- Ability to coach others.
This is a full-time position and is not an employee of American Family Insurance. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application.
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Accounting Manager
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Accounting Manager
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Account Manager
2 weeks ago
Bismarck, North Dakota, United States Shane Splonskowski Agency Inc Full timeAccount ManagerAt Shane Splonskowski Agency Inc, we are seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for providing exceptional customer service experiences, identifying opportunities to cross-sell, and coordinating with sales specialists for follow-up.Key Responsibilities:Provide personalized,...
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Insurance Account Manager
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Bismarck, North Dakota, United States Eide Bailly Full timeAccounting Senior Manager Job SummaryEckroth Music, a leading music retailer with multiple locations, seeks a highly motivated and experienced Accounting Senior Manager to lead their accounting functions in the Bismarck, ND office.The ideal candidate will have a strong background in accounting, finance, and team management, with a minimum of 5 years of...
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Personal Lines Account Manager
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Bismarck, North Dakota, United States Hilti North America Full timeJob DescriptionAs a key member of our regional sales team, you will be responsible for developing and maintaining strong relationships with our customers. This is a unique opportunity to join a high-performing and supportive working culture where you will have the autonomy to manage your own book of business.Our company, Hilti North America, provides...
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