Virtual Operations Specialist

4 days ago


Sterling Heights, Michigan, United States Desktop & Depot Support Full time

About the Role

This Virtual Operations Specialist role offers a unique opportunity to join our Virtual Service Operations team in Sterling, Virginia. As a key member of our team, you will be responsible for managing a team of support engineers and overseeing the daily operations of desktop and depot support.

Key Responsibilities:

  • Manage a team of support engineers to ensure timely and efficient delivery of desktop and depot support tasks
  • Develop and implement processes to improve desktop and depot support efficiency
  • Maintain accurate records and reports, ensuring compliance with client policies and procedures

Requirements:

  • Previous IT management experience, with 2-3+ years of experience in desktop/depot support or similar roles
  • Expertise in leadership, team management, and development
  • Strong communication and problem-solving skills
  • Knowledge of PC imaging and inventory control

What We Offer:

  • A competitive salary range of $90,000 - $110,000 per year, based on experience
  • Ongoing learning and development opportunities
  • A chance to work with a virtue-centered team and contribute to the company's success


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