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Marketing and Sales Professional

2 months ago

Chino, California, United States InStep Full time
Marketing and Sales Associate Job Opportunity

We are seeking a highly motivated and enthusiastic Marketing and Sales Associate to join our team at InStep. As a key member of our sales and marketing team, you will be responsible for delivering exceptional customer experiences, meeting sales targets, and contributing to the growth and success of our business.

Key Responsibilities:
  • Develop and maintain strong relationships with customers, understanding their needs and preferences to provide tailored solutions and drive sales.
  • Meet with customers daily, ensuring a high level of courtesy, professionalism, and kindness in all interactions.
  • Track and process new orders, account upgrades, and customer complaints, escalating issues to the relevant department as needed.
  • Stay up-to-date with industry-related news and maintain a broad working knowledge of all products, services, and promotions available to our customers.
  • Participate in daily training sessions, virtual networking opportunities, and conference calls to review customer satisfaction targets, areas for improvement, and technical support.
  • Assist in onboarding, training, and mentoring new employees, contingent on individual success and reputation within the firm and amongst clients and customers.
Requirements:
  • Ability to work well within a team environment, with good communication skills and a willingness to take creative direction.
  • Capacity to meet tight deadlines and handle constructive criticism.
  • General marketing experience and excellent writing and editing skills.
  • Ability to work full-time hours and excel in unsupervised solo assignments as well as team projects.
  • Capacity to work in an energetic, fast-paced environment and assist the team with brainstorming, marketing, branding, and advertising strategies.

We offer a fun, upbeat atmosphere that develops individuals rapidly and builds both personal and professional relationships. If you are looking for interpersonal work, exciting problem-solving, business development, and client evolution, this position is for you.