Ford Bend Service Receptionist

4 weeks ago


Bend, Oregon, United States Kendall Dealership Holdings LLC Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Receptionist to join our team at Kendall Ford of Bend. As a key member of our Service Department, you will be responsible for providing exceptional customer service, handling phone calls, and ensuring a seamless experience for our clients.

Key Responsibilities
  • Fielding all calls for the Service Department and connecting clients with the correct Service Advisor
  • Answering client questions and taking messages as needed
  • Greeting clients in person and completing out-bound calls to schedule service recall appointments and provide service updates
  • Working closely with the Service Team to ensure efficient and effective service delivery
Requirements
  • High level of customer service experience and strong communication skills
  • Goal-oriented with strong work ethics and ability to prioritize tasks and manage time effectively
  • Comfortable on the phone, taking up to 15 calls per hour
  • Valid driver's license and clean driving record preferred but not required
About Us

Kendall Ford of Bend is a family-owned and operated dealership with a commitment to delivering an unrivaled customer experience. We are proud to be part of the Kendall Auto Group, one of the largest family-owned and operated dealerships in the Pacific Northwest.

We offer a competitive hourly pay rate, paid time off, career path development opportunities, and a range of benefits including medical, dental, and vision insurance, as well as a 401(k) plan with Fidelity.

If you are a motivated and customer-focused individual looking for a rewarding career, we encourage you to apply for this exciting opportunity.



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