Phone Support Specialist for Plumbing Issues

3 weeks ago


Ventura, California, United States American Leak Detection Full time

About Us: American Leak Detection is a leading provider of leak detection services, committed to delivering exceptional results and unparalleled customer satisfaction.

We offer a competitive salary of $60,000 per year, commensurate with experience, plus benefits and opportunities for advancement.

Job Description:

  • Answering calls from customers inquiring about leak detection services, preparing work orders, and dispatching technicians
  • Managing multiple tasks, prioritizing responsibilities, and meeting deadlines
  • Demonstrating proficiency in business software applications, including QuickBooks
  • Providing exceptional customer service, responding to customer inquiries, and resolving issues efficiently

Requirements:

  • Languages Skills: Strong written and verbal communication skills
  • Customer Service Skills: Positive attitude, friendly demeanor, and effective communication
  • Attention to detail: Accurately complete tasks, ensure data quality, and meet expectations
  • Manage multiple tasks and handle high stress situations


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