Part-time Design Consultant

2 months ago

Alpharetta, United States The Container Store Full time
{"Overview": "At The Container Store, we are seeking a highly skilled Part-time Designer to join our team. As a Part-time Designer, you will be responsible for managing and maintaining multiple customer projects, collaborating with customers to design and present projects, and closing sales efficiently. You will also be expected to maintain clear communication with managers and support center partners to seamlessly complete projects from inquiry to installation. Additionally, you will be a brand ambassador, driving and motivating company initiatives and modeling professional and productive behaviors with store employees.

Responsibilities:

* Manage and maintain multiple customer projects through all phases with a high level of accuracy, timeliness, and follow-up with consistent and concise communication to customers and others.
* Collaborate and communicate with customers to design and present projects and customized plans in a clear and professional manner.
* Close sales efficiently, build repeat and referral business.
* Maintain clear communication with managers and support center partners to seamlessly complete projects from inquiry to installation.
* As a brand ambassador, drive and motivate company initiatives and model professional and productive behaviors with store employees.
* Remain current with The Container Store training, selling, product knowledge, promotions, processes, and philosophies when interacting with customers, CSD, store employees, and installation.
* Proficiently and consistently use company tools and email.
* Actively participate in the daily maintenance of custom spaces showroom and visual presentation of the store.
* Handle cash and other valuables appropriately and securely.
* Maintain a safe working and shopping environment, utilizing all available resources, ensuring safety and security of the employees, customers, and property.
* Assist customers with personal confidential information related to the Company credit card and application process.
* Consistently arrive promptly to work the assigned schedule.
* Responsible for maintaining discretion related to all confidential/sensitive company and customer information.
* Perform other requested tasks and duties.

The Benefits of Working Here:

* Competitive Pay
* Medical/Dental/Vision Plans
* Discount: 50% on Elfa, 40% on Merchandise and Gift Cards, 25% on Avera
* Paid Time Off plus Holidays
* 401(k) Retirement Plan
* Employee First Fund: providing grants to employees experiencing unforeseen emergencies

Qualifications:

* College degree preferred
* 2-5 years sales and clientele experience preferred
* Maintains professional appearance and wears required dress code when representing The Container Store
* Knowledge and passion for following trends in the custom spaces and retail industry
* Strong computer skills: proficiency in Outlook, Word, and knowledge of Excel and Salesforce or Customer Relations Management tools
* Ability to work in a constant state of alertness and a safe manner
* Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
* Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
* Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
* Flexible, with a positive attitude and passion for knowledge
* Strong time management and organizational skills with the ability to successfully manage multiple projects at once
* Possesses focused attention to detail while working quickly and accurately under pressure
* Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
* Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused, and life-changing
"}

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