Medical Office Representative

6 days ago


Los Angeles, California, United States Cedars-Sinai Full time
About the Role

Cedars-Sinai is seeking a highly skilled Patient Service Representative I to join our team in the OR Administration department. As a Patient Service Representative I, you will play a vital role in facilitating patient care by answering telephones, taking accurate messages, scheduling patient appointments, and managing patient referrals.

Key Responsibilities
  • Answering and Triage Calls: Direct calls to the appropriate individuals or departments, ensuring timely and effective communication.
  • Insurance Verification: Verify patient insurance eligibility and understand basic healthcare insurance benefits to ensure accurate and efficient processing.
  • Patient Demographic Updates: Accurately and timely update patient demographic and insurance information in the CS-Link system.
  • Scheduling and Coordination: Schedule and coordinate patient appointments under supervision, ensuring seamless communication with patients and healthcare providers.
  • Administrative Support: Provide general administrative support, including answering phones, routing calls, and managing medical records.
  • Patient Referrals and Authorizations: Coordinate and manage patient referrals and authorizations, ensuring compliance with healthcare regulatory standards.
  • Additional Duties: Assist in other duties as assigned by management, ensuring a high level of productivity and professionalism.
Requirements
  • Education: High School Diploma/GED - Required
  • Experience: At least 6 months experience working with insurance companies and obtaining authorizations - Preferred
About Cedars-Sinai

Cedars-Sinai is an EEO employer and does not unlawfully discriminate on the basis of race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition, marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status, or any other basis protected by federal or state law.



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