National Accounts AR Professional
6 days ago
This position is a key member of our team, focusing on resolving complex commercial crediting and billing issues for multi-unit customers. The ideal candidate will utilize analytical methods to identify trends affecting AutoZone commercial customers and take proactive steps to resolve national account billing inquiries.
Key Responsibilities- Collaborate with AutoZone national sales management, outside vendors, and commercial customer management to reconcile accounts receivable problems.
- Provide timely responses to customers' written and verbal requests regarding invoices, statements, and general billing questions.
- Develop and maintain constant oversight of national account aging using data sources and analysis tools.
- Identify process and procedure improvements and make recommendations to enhance efficiency.
- Serve as a single point of contact for customers experiencing issues or disputes, ensuring seamless resolution.
- Communicate effectively with customers, providing requested information regarding their account, including invoice/statement requests, balance information, payment details, and other general account information.
We are seeking an individual with strong research and analysis skills, excellent verbal communication, negotiation abilities, and a proven track record in dispute resolution. A degree in Accounting, Business, or a related field is preferred. Additionally, 0-3 years of experience in account management for a large organization is required. Advanced computer skills, including proficiency in MS Word, Excel, PowerPoint, and data analysis tools, are necessary for this role.
Benefits and Career GrowthAutoZone offers a comprehensive benefits package, including competitive pay, paid time off, medical, dental, vision, life, and short- and long-term disability insurance options. We also provide opportunities for career growth and tuition reimbursement. As a valued member of our team, you will have access to exclusive discounts and perks, including an in-store discount, and participate in our company-matched 401(k) and Stock Purchase Plan.
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