National Accounts AR Professional

6 days ago


Memphis, Tennessee, United States AutoZone Full time
About the Role

This position is a key member of our team, focusing on resolving complex commercial crediting and billing issues for multi-unit customers. The ideal candidate will utilize analytical methods to identify trends affecting AutoZone commercial customers and take proactive steps to resolve national account billing inquiries.

Key Responsibilities
  • Collaborate with AutoZone national sales management, outside vendors, and commercial customer management to reconcile accounts receivable problems.
  • Provide timely responses to customers' written and verbal requests regarding invoices, statements, and general billing questions.
  • Develop and maintain constant oversight of national account aging using data sources and analysis tools.
  • Identify process and procedure improvements and make recommendations to enhance efficiency.
  • Serve as a single point of contact for customers experiencing issues or disputes, ensuring seamless resolution.
  • Communicate effectively with customers, providing requested information regarding their account, including invoice/statement requests, balance information, payment details, and other general account information.
Requirements and Qualifications

We are seeking an individual with strong research and analysis skills, excellent verbal communication, negotiation abilities, and a proven track record in dispute resolution. A degree in Accounting, Business, or a related field is preferred. Additionally, 0-3 years of experience in account management for a large organization is required. Advanced computer skills, including proficiency in MS Word, Excel, PowerPoint, and data analysis tools, are necessary for this role.

Benefits and Career Growth

AutoZone offers a comprehensive benefits package, including competitive pay, paid time off, medical, dental, vision, life, and short- and long-term disability insurance options. We also provide opportunities for career growth and tuition reimbursement. As a valued member of our team, you will have access to exclusive discounts and perks, including an in-store discount, and participate in our company-matched 401(k) and Stock Purchase Plan.



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