Director of Revenue Operations

7 days ago


Memphis, Tennessee, United States Saint Francis Hospital - Bartlett Full time

St. Francis Hospital Bartlett, a comprehensive medical center with expertise in delivering quality care in various specialties, seeks a seasoned professional to join their team as the Director of Revenue Operations.

This full-time position is responsible for monitoring reports that drive Service Level Agreements and Key Performance Indicators for a single hospital. The ideal candidate will identify trends, facilitate, and implement solutions to ensure client satisfaction and own reporting while providing support to the Chief Financial Officer.

The key responsibilities of this role include:

  • Preparing and completing eReserve reports
  • Analyzing eReserve data and identifying significant trends impacting net revenue and completing the revenue section of the month-end Performance Summary
  • Monitoring, analyzing, tracking, and trending AR disputes

The successful candidate will also be responsible for reviewing and approving manual adjustments and refunds, reviewing and approving revenue reclasses, and identifying issues or concerns with managed care contracts prior to finalization. Additionally, they will assist in analyzing data to verify contract terms have been loaded correctly into MedAssets and claim properly adjudicated during and after managed care negotiations.

Apart from these tasks, the Director of Revenue Operations will monitor and review billing, AR, and reconciliation for hospital-specific contracts, work with hospital departments to resolve revenue cycle issues, and facilitate revenue cycle meetings. They will also serve as an internal consultant for health systems revenue departments, ensuring appropriate charge collection, revenue charging, and billing techniques are performed within the various revenue departments.

To be eligible for this position, candidates must possess a Bachelor's degree in business, health administration, or a related field, with a minimum of 8 years of experience in A/R management and/or managed care contracting and analysis, including directing a multi-facility business office. The estimated salary for this role is $120,000 - $180,000 per year, depending on qualifications and location.

In addition to the technical skills and qualifications, the ideal candidate should demonstrate excellent communication and problem-solving skills, as well as the ability to work collaboratively with cross-functional teams. This position offers a competitive salary and benefits package, as well as opportunities for professional growth and development in a dynamic healthcare environment.



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