Patient Service Representative/Rehab Tech

2 weeks ago


Cedar Rapids, Iowa, United States ChildServe Full time
Job Summary

We are seeking a highly organized and customer-focused individual to support our Welcome Center and Outpatient Therapy teams in a dual role position. As a Patient Service Representative/Rehab Tech, you will provide exceptional service to children, families, and visitors, while also assisting with clerical and administrative tasks.

Key Responsibilities
  • Greet and provide professional customer service to visitors, families, and staff
  • Complete service coordination duties, including modifying schedules and communicating with providers
  • Answer multi-line telephones, sort and distribute mail, and process faxes
  • Perform clerical tasks, including documentation and inventory management
  • Prepare for daily therapy sessions, including cleaning therapy rooms and toys
Requirements
  • High school degree or equivalent
  • Ability to maintain positive working relationships and demonstrate sensitivity to diverse populations
  • Proficient organizational and time management skills, with developed problem-solving skills and decision-making
  • Computer skills, including Microsoft Office, and ability to learn new software programs
  • Ability to communicate effectively in English, both verbally and in writing
  • Ability to lift up to 35 lbs and be mobile within the work area
Why ChildServe?

ChildServe is a Top Workplace, earning this title every year since 2014. Our work matters, and we partner with families to help children with special healthcare needs live a great life. We offer a supportive team environment, opportunities for professional growth and development, and a commitment to innovation and excellence.



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