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Sales Associate

2 months ago

White River Junction, Vermont, United States Hand & Stone - FGG Spas Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Hand & Stone East Windsor. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our spa services, and achieving sales goals.

Key Responsibilities
  • Customer Service: Provide a world-class experience to our valued members and guests, ensuring their needs are met and exceeded.
  • Sales and Marketing: Promote our spa services, including membership sales, gift card sales, and other revenue-generating opportunities.
  • Appointment Scheduling: Manage appointment bookings, ensuring efficient use of our service providers' time and maximizing revenue.
  • Communication: Effectively communicate with our service providers, management, and clients to ensure seamless operations and exceptional customer service.
Requirements
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively interact with clients and team members.
  • Sales and Customer Service Experience: Proven track record of providing exceptional customer service and achieving sales goals in a retail or service-based environment.
  • Positive Attitude and Energy: A positive and energetic attitude, with a passion for connecting with people and providing exceptional customer experiences.
  • Flexibility: Ability to work a varied schedule, including weekends, evenings, and holidays.
What We Offer
  • Competitive Compensation: A competitive base hourly rate, plus uncapped commission structure on membership sales.
  • Benefits: Comprehensive benefits package, including 401(k) options, paid training, and product/service discounts.
  • Opportunities for Growth: Opportunities for professional growth and advancement, with a focus on promoting from within.