Pet Care Specialist

2 weeks ago


Pembroke, United States Petco Full time
Company Overview
Petco is dedicated to creating a healthier, brighter future for pets, pet parents, and people. Our mission is to improve lives by doing what's right for pets, people, and our planet. With 29,000+ team members and 1,500+ pet care centers across the U.S., Mexico, and Puerto Rico, we're committed to delivering exceptional customer experiences and driving outstanding results.

Job Description
We're seeking a passionate Animal Welfare Coordinator - Guest Services to join our team. As a key member of our store staff, you'll be responsible for ensuring the health and well-being of live animals, providing exceptional customer service, and maintaining a clean and safe store environment.

Key Responsibilities:
  • Ensure the health and well-being of live animals by providing correct care in accordance with established Petco standards, policies, and procedures.
  • Interact professionally and effectively with all professional contacts, emphasizing company interests.
  • Provide prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise.
  • Participate in quarterly and annual physical inventory counts.

Required Skills and Qualifications:
* High school diploma or equivalent required;
* Excellent communication and interpersonal skills;
* Ability to work in a fast-paced environment;
* Strong attention to detail and ability to multitask;
* Basic math skills and accuracy with handling cash and operating a point-of-sale system;

Benefits:
* Competitive salary: $16.00/hour;
* Opportunities for advancement and professional growth;
* Comprehensive training program;
* Discounts on pet food, supplies, and services;

Work Environment:
This position requires working in a fast-paced retail environment with frequent interactions with customers, team members, and management. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose a risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
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