Shift Operations Manager

2 weeks ago


Austin, Texas, United States Papa John's - PAPA TX Full time
Job Title: Shift Leader

We are seeking a talented Shift Leader to join our team at Papa John's - STAR PAPA.

About the Role:

  • This role is responsible for managing daily restaurant operations, ensuring high-quality products and exceptional customer service.
  • You will lead a team of employees to achieve sales targets, maintain profitability, and ensure compliance with company policies and procedures.

Key Responsibilities:

  • Manage shift operations, including scheduling, inventory management, and cash handling.
  • Maintain a clean and organized store environment, adhering to health and safety standards.
  • Lead by example, demonstrating excellent customer service skills and promoting a positive team culture.
  • Analyze sales data, identify areas for improvement, and implement strategies to increase revenue.
  • Stay up-to-date with company policies, procedures, and initiatives.

Requirements:

  • Minimum 1 year experience in Quick Service Restaurant (QSR) industry.
  • High School Diploma preferred.
  • Proficiency in Point-of-Sale (POS) systems.
  • Strong leadership and conflict resolution skills.
  • Exceptional written and verbal communication skills.

Estimated Salary: $40,000 - $60,000 per year, depending on location and experience.

Benefits:

  • Complimentary meals while on duty.
  • Daily pay benefits through Earned Wage Access app.


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