Bakery Operations Manager

3 weeks ago


Austin, Texas, United States Sprinkles Cupcakes Full time
Job Overview

Sprinkles Cupcakes is seeking a motivated and experienced Shift Lead to assist the management team with bakery operations and create a memorable experience for our guests. The ideal candidate will be a leader among peers, embodying the Sprinkles culture and values.

Salary & Benefits

The estimated salary for this role is $45,000 - $60,000 per year, depending on location and experience. Additional benefits include hourly pay + tips, benefit options including health, dental, vision, life, and 401K, daily pay option, and opportunity to do good through community partnerships.

Job Responsibilities
  • Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm.
  • Manage guest experiences, including answering concerns and collecting feedback.
  • Deliver exceptional guest service within management standards and Sprinkles policies.
  • Manage shift expectations and contribute to the Sprinkles culture and experience.
  • Serve as a product expert by making recommendations to guests.
  • Practice proper credit card cash handling procedures with a smile.
  • Adhere to all safety and sanitation guidelines to maintain a clean work environment.
  • Assist with cleaning duties as stated on opening/closing and weekly checklists.
Requirements
  • A passion for the Sprinkles product, brand, and experience.
  • A minimum of 1 year of experience in a shift management position or management position in a restaurant or hospitality.
  • Ability to work a varying schedule, including weekends and holidays.
  • Ability to communicate verbally and follow written instructions.
  • Can work well under pressure while maintaining a consistent pace.
  • Ability to lift at least 50 pounds and move around the front of the bakery.


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