Bakery Operations Manager
3 weeks ago
Sprinkles Cupcakes is seeking a motivated and experienced Shift Lead to assist the management team with bakery operations and create a memorable experience for our guests. The ideal candidate will be a leader among peers, embodying the Sprinkles culture and values.
Salary & BenefitsThe estimated salary for this role is $45,000 - $60,000 per year, depending on location and experience. Additional benefits include hourly pay + tips, benefit options including health, dental, vision, life, and 401K, daily pay option, and opportunity to do good through community partnerships.
Job Responsibilities- Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm.
- Manage guest experiences, including answering concerns and collecting feedback.
- Deliver exceptional guest service within management standards and Sprinkles policies.
- Manage shift expectations and contribute to the Sprinkles culture and experience.
- Serve as a product expert by making recommendations to guests.
- Practice proper credit card cash handling procedures with a smile.
- Adhere to all safety and sanitation guidelines to maintain a clean work environment.
- Assist with cleaning duties as stated on opening/closing and weekly checklists.
- A passion for the Sprinkles product, brand, and experience.
- A minimum of 1 year of experience in a shift management position or management position in a restaurant or hospitality.
- Ability to work a varying schedule, including weekends and holidays.
- Ability to communicate verbally and follow written instructions.
- Can work well under pressure while maintaining a consistent pace.
- Ability to lift at least 50 pounds and move around the front of the bakery.
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