Digital Account Manager

6 days ago


Universal City, California, United States NBCUniversal Full time
Job Summary

We are seeking a highly skilled Digital Account Manager to join our team at NBCUniversal. As a Digital Account Manager, you will be responsible for working with our Digital and Linear Sales teams to develop custom digital sales opportunities for advertisers.

Key Responsibilities
  • Aid Sales Force in RFP and Pricing Process
    • Analyze available inventory to provide sellable digital media proposals to agencies and direct advertisers
  • Create Custom Media Plans
    • Develop template media plans for both custom and off-the-shelf marketing ideas
  • Manage Digital Campaigns
    • Use Wide Orbit Traffic and Operative One's Finance module to book, bill, and invoice digital campaigns
    • Work in Operative One to book and manage digital campaign products
    • Monitor pacing and delivery of live campaigns
    • Develop strategic reallocation and optimizations for live campaigns
  • Coordinate with Account Executives
    • Work with Account Executives to develop renewal strategies based on client/program insights
  • Collaborate with Traffic/Operations Team
    • Work with the traffic/operations team to schedule, traffic, and implement advertising programs
  • Provide Reporting and Support
    • Pull screenshots and provide campaign pacing and reporting updates to Sales Account Executives on all active campaigns
    • Deliver superior customer service by making performance recommendations and optimizations
  • Manage Contracts and Billing
    • Book and manage contracts in Operative One / Wide Orbit, our finance invoicing system
    • Actualize billing each month and work with finance to adjust billing and provide clients with accurate invoicing
Requirements
  • Minimum 2-3 Years of Experience
    • Minimum 2-3 years of experience in digital sales support, preferably within operations org
  • Education and Certifications
    • 4-year college degree or equivalent experience preferred
  • Technical Skills
    • Familiarity with Operative One, or similar Order Management System
    • Familiarity with ad serving systems (FreeWheel, DFP)
    • Familiarity in Excel
    • Understanding of digital billing and invoicing
  • Soft Skills
    • Strong analytical and interpersonal skills with ability to work independently and collaboratively
    • Post Sales operations expert
    • Excellent verbal and written communication skills
    • Excellent problem-solving and decision-making skills
    • Strong organizational skills and attention to detail
    • Proactive and inventive
    • Flexible and able to quickly adapt to change
Eligibility Requirements
  • Unrestricted Work Authorization
    • Must have unrestricted work authorization to work in the United States
  • Hybrid Work Arrangement
    • This position has been designated as hybrid, generally contributing from the office a minimum of three days per week


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