Wellness Service Provider
2 weeks ago
**Overview:**
Massage Envy Park Slope is a dynamic wellness center that offers a range of services to help clients feel their best. As a Sales & Customer Service Associate, you will play a critical role in providing outstanding customer service, promoting the value of Total Body Care, and supporting clinic flow.
You will be responsible for educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
To succeed in this role, you should have a high school diploma (or equivalent) and previous retail or sales experience. You should be a critical thinker with excellent math and computer skills, able to multitask, and possess great people skills with the ability to establish positive relationships with guests.
**Key Responsibilities:**
- Provide outstanding customer service and help everyone feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
**What We Offer:**
- Competitive base pay of $16 - $18 per hour plus bonuses and commissions
- Matching 401k Match
- Paid time off for full-time and part-time employees
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A Wellness program to obtain free massage, skincare, or stretch service each month
- 10% off all products
- $25 per membership sold
**Salary Range:** $16 - $18 per hour plus commission.
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