Fire Service Technician II

5 hours ago


Honolulu, Hawaii, United States Johnson Controls Full time
Job Title: Fire Service Technician II

At Johnson Controls, we are seeking a highly skilled Fire Service Technician II to join our team. As a Fire Service Technician II, you will be responsible for providing exceptional service to our customers by diagnosing and repairing electronic fire alarm systems and other related building system products.

Key Responsibilities:

  • Diagnose and repair electronic fire alarm systems and other related building system products
  • Provide exceptional customer service by consistently communicating with customers to ensure satisfaction
  • Complete Service Acknowledgements with proper coding through communication devices
  • Participate in a scheduled On-call rotation
  • Help to train or mentor others on the service team
  • Provide recommendations and solutions to ensure facility is running efficiently

Requirements:

  • 2+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems
  • Experience in reading and interpreting blueprints, submittals, and operational/product manuals
  • Knowledge of test equipment, multi-meter, digital analyser, and commissioning devices
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
  • Ability to work flexible hours including weekends to meet customer requirements
  • Overnight travel may be required
  • Demonstrate a high level of customer service
  • Maintain truck inventory to ensure timely response to customer needs
  • Ability to adhere to, implement, and always follow safety guidelines and procedures
  • Strong organizational skills, positive attitude, and an ability to learn quickly
  • Possess a valid driver's license and driving record that meets company requirements
  • Able to pass a pre-employment background and drug test
  • Retain any licenses that are required by National, State and Local codes
  • Completion of SimplexGrinnell 4120 Network training within 12 months

Preferred Qualifications:

  • NICET Level II certification


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