Data Entry Specialist II
5 hours ago
Job Summary:
Integrated Resources is seeking a highly skilled Data Control Clerk II to join our team. As a Data Control Clerk II, you will be responsible for entering customer returns and investigating complaints on our computer system.
Responsibilities:
* Enter customer returns as received in the warehouse daily
* Investigate customer service complaints and follow detailed procedures to correct the problems
* Interface with various departments as required to effectively complete assigned tasks
* Perform various other tasks as required
Requirements:
* High school diploma or better
* Typing skills of at least 30 words per minute
* Experience on a 10 key adding machine
* Excellent verbal communication skills and the ability to follow detailed instructions
* Terminal aptitude
* Ability to lift books (around 40lbs., at times) and open boxes
Competencies:
* Manage interpersonal relationships and interact/communicate with clarity, tact, and courtesy with staff, faculty, and clients
* Communicate effectively in English, both orally and in writing
* Identify priorities
* Recognize and resolve or refer problems
* Work effectively with supervision and as part of a team
* Use or learn a range of position-related software applications
* Strong typing skills and experience on a 10 key adding machine required
* Excellent verbal communication skills and the ability to follow detailed instructions required
* Ability to enter data both quickly and accurately on an on-line database system required
* Ability to learn quickly and retain what has been learned is of paramount importance due to the variety of tasks that must be performed on a daily basis
Language: en-US
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