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Guest Room Maintenance Attendant
2 months ago
Position:
Housekeeping Room Attendant
Job Overview:
The Housekeeping Room Attendant plays a vital role in ensuring the cleanliness and comfort of guest accommodations.
Essential Skills and Qualifications:
- Strong service orientation with a focus on customer satisfaction.
- Effective communication abilities to share information clearly.
- Capability to comprehend and follow instructions regarding cleaning agents.
- Proficient in utilizing cleaning supplies and equipment safely and effectively.
*Availability for weekend evenings and holidays is essential.
Key Responsibilities:
- Receive room assignments from the Supervisor at the start of each shift.
- Ensure your cleaning cart is fully stocked and ready for use.
- Understand the proper protocol for entering guest rooms.
- Position your cart correctly when entering a room to maintain efficiency.
- Follow a systematic approach for cleaning both occupied and vacant rooms to ensure thoroughness.
- Inspect rooms for any damage to furniture or equipment.
- Promptly report any damages or missing items to your Supervisor.
- Return any found items from guest rooms to Lost and Found, documenting the date, location found, and your name.
- Notify the Housekeeping team that the room has been cleaned and specify its status.
- At the end of your shift, restock your cart and dispose of any trash and used linens to prepare for the next day.
- Assist guests with inquiries and provide necessary information or directions.
- Report any suspicious activities or unsafe conditions to the Safety/Security Department.
- Guide guests and employees on safety protocols during emergencies.
- Perform additional tasks as directed by your Supervisor.
We offer competitive salaries, comprehensive health benefits, extensive training and development programs, opportunities for advancement, and a supportive team-oriented environment where individuals are valued.
Palette Hotels is an equal opportunity employer, adhering to policies that prohibit discrimination based on any protected classification under applicable laws, including race, color, creed, gender, national origin, age, veteran status, or disability unrelated to job performance.
Our policies promote a drug-free workplace, prohibiting the use, possession, or influence of illegal substances or alcohol during work hours.
Additionally, the use of legally prescribed medications may be subject to company policy if it affects job performance or workplace safety.
