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Retail Sales Associate

2 months ago


Gilroy, California, United States Columbia Sportswear Full time
About the Role

Columbia Sportswear is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a visually appealing store environment, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service, responding to consumer inquiries and addressing their needs in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and visual displays.
  • Process transactions accurately and efficiently, including sales, returns, and exchanges.
  • Contribute to the profitability of the store by receiving and processing incoming and outgoing products.
  • Develop knowledge of products, policies, and procedures to effectively execute day-to-day operations.
Requirements
  • No specific education required (High School Diploma or GED preferred)
  • 2 (or less) years of experience in a position or specialization
  • Experience interacting with and serving consumers
  • Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools
  • 16 years of age or older
Working Conditions
  • Frequently in a more active environment that can be physical or strenuous, requiring the ability to constantly move about and adjust/move items weighing up to 40 lbs.
  • Occasionally requires the ability to work in a place
  • Ability to communicate clearly with others
  • Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts

Columbia Sportswear is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.