Retail Sales Associate

6 days ago


Gilroy, California, United States Kohl's Full time
About the Role

In this dynamic role, you will deliver exceptional customer experiences in a fast-paced retail environment. Your primary focus will be on providing consistent execution and operational efficiency in point of sale and customer service processes.

Key Responsibilities
  • Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise, and handle different methods of payment.
  • Accurately and efficiently execute point of sale and customer service standards based on company guidelines, providing courteous, friendly, fast, and efficient service.
  • Meet or exceed individual goals, such as credit and loyalty targets.
  • Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
  • Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, and using available tools and resources while meeting Kohl's brand standards.
  • Participate in daily service processes, such as register and cash balancing, change orders, and replenishing supplies.
What You'll Bring
  • Excellent customer service skills and ability to multitask with strong attention to detail.
  • Verbal and written communication and interpersonal skills.
  • No retail experience required, but a flexible availability, including days, nights, weekends, and holidays, is essential.
  • Client-facing retail or service industry experience is preferred.
What We Offer

Kohl's offers a variety of benefits to associates, including WORK LIFE BALANCE, HEALTH & WELLNESS, SAVINGS & RETIREMENT BENEFITS, INSURANCE PROGRAMS, and LIFE EVENTS. We are committed to providing a supportive and inclusive work environment that fosters growth and development.



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