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Retail Sales Associate

2 months ago

Gilroy, California, United States Columbia Sportswear Full time
About the Position

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Columbia Sportswear. As a Retail Sales Associate, you will play a critical role in delivering exceptional customer experiences and driving sales growth in our retail stores.

Key Responsibilities
  • Provide exceptional customer service, responding to consumer inquiries and addressing their needs in a timely and professional manner.
  • Process sales transactions accurately and efficiently, including handling returns and exchanges.
  • Contribute to the profitability of the store by receiving and processing incoming and outgoing products accurately and efficiently.
  • Support visual merchandising and store maintenance, ensuring a clean and organized store environment.
  • Develop knowledge of products, policies, and procedures to execute day-to-day operations effectively.
Requirements
  • No specific education required (High School Diploma or GED preferred)
  • 2 (or less) years of experience in a position or specialization
  • Experience interacting with and serving consumers
  • Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools
  • 16 years of age or older
Working Conditions
  • Frequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
  • Occasionally requires the ability to work in a place.
  • Ability to communicate clearly with others.
  • Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.

Columbia Sportswear is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.