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Director of Mission Services

2 months ago

Madison, Wisconsin, United States Korn Ferry Full time
Director of Mission Services

At Goodwill, we are committed to helping individuals with barriers to employment achieve their full potential. We are seeking a highly skilled and experienced Director of Mission Services to lead our residential programs and employment services.

Key Responsibilities:
  • Lead and grow our mission services, including residential programs and employment services.
  • Oversight of sector-based training programs and strategic employer partnerships.
  • Supervise the program manager responsible for taking new workforce development opportunities from conception to implementation.
  • Establish quality standards and enhancements to create an integrated delivery system that meets market needs.
Supervisory Responsibilities:
  • Partner with the Talent Acquisition team to recruit, interview, hire, and train direct reports.
  • Oversee the daily workflow of the department.
  • Provide constructive and timely performance evaluations.
  • Handle discipline and termination of employees in accordance with company policy.
Principal Duties & Responsibilities:
  • Provide leadership for the services provided to residents at our Group Homes and residential apartments in accordance with contract provisions and best practices.
  • Provide leadership to site group home managers and residential apartment facilities.
  • Responsible for ensuring a safe work environment by regular safety reviews, employee training, and follow-through.
  • Responsible for meeting contracted goals, mandated standards, and regulatory requirements established for our client's Residential Programs.
Knowledge, Skills & Abilities Required:
  • Business Acumen: Experience in employment program services administration, within our community human service system, employment policies, rules, procedures, and practices.
  • Drive for Results: Successfully developed and implemented workforce programs for individuals with disabilities and/or disadvantages.
  • Build and Develop Team: Managed and developed a diverse staff promoting a positive and productive team.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.