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Customer Experience Specialist

2 months ago

San Antonio, Texas, United States Event Network Full time

Job Summary

We are seeking a highly motivated and enthusiastic Sales Associate to join our team at The Alamo Gift Shop. As a Sales Associate, you will be responsible for providing exceptional guest service and creating memorable experiences for our visitors.

Key Responsibilities

  • Provide exceptional guest service and ensure a positive shopping experience for all visitors
  • Engage with guests and create an entertaining, fun, and exciting experience
  • Assist in day-to-day store operations and maintain a clean and organized store environment
  • Proactively intercept and engage with guests to demonstrate products and provide excellent customer service

Requirements

  • Naturally enjoy interacting with people of all ages and backgrounds
  • Able to work a flexible schedule, including weekends and evenings
  • Previous retail, cash-handling, merchandising skills, and customer service experience is a plus
  • Welcoming, positive, engaging, and friendly towards customers, team members, and venue staff

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Sales Associate is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The Sales Associate must frequently lift and/or move up to 15 pounds.

About Event Network

Event Network is an equal opportunity employer. We are passionate about creating memorable experiences for our guests and are committed to providing excellent customer service.