Customer Service Representative

4 weeks ago


Minot, North Dakota, United States Ryan Chevrolet of Minot Full time
Job Overview

Ryan Chevrolet of Minot is seeking a highly skilled Customer Care Agent to join our service team.

This role involves coordinating all incoming service requests, searching for potential service leads, booking appointments, and serving as the first point of contact for customers.

Key Responsibilities
  • Respond to incoming phone calls and online inquiries in a timely and professional manner
  • Log customer details and comments in our system
  • Maintain a professional appearance and adhere to company policies and procedures
  • Schedule appointments and provide follow-up communication to customers
  • Facilitate outbound calls and online reminders to ensure seamless service delivery
  • Develop and maintain strong relationships with customers to ensure their satisfaction with our service
What We Offer
  • Competitive salary and benefits package
  • Opportunities for advancement and professional growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
Requirements
  • Excellent customer service skills and ability to work in a fast-paced environment
  • Strong written and verbal communication skills
  • Highly organized and able to learn quickly
  • Technologically proficient with basic computer skills and data entry
  • Enthusiastic and positive attitude

This is a full-time position working Monday to Friday, 7:30 AM to 4:30 PM.



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