Customer Service Representative
4 weeks ago
U-Haul is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our U-Haul center, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities:
- Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
- Use U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
- Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
- Clean and inspect equipment on the lot, maintaining high standards of quality and safety.
- Answer questions and educate customers about U-Haul products and services, promoting our brand and values.
- Prepare rental invoices and accept equipment returned from rental, ensuring seamless transactions.
- Install hitches and trailer wiring, providing expert support to our customers.
- Fulfill propane and drive a forklift, demonstrating your ability to adapt and learn.
- Participate in ongoing continuous education through U-Haul University, staying up-to-date on the latest technologies and best practices.
Requirements:
- Valid driver's license and ability to maintain a good driving record.
- High school diploma or equivalent.
Work Environment:
The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.
Physical Demands:
The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, positioning yourself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We strive to create a work environment that is free from nicotine use, promoting a healthy and productive work environment for our team.
Why Work at U-Haul?
At U-Haul, we offer a range of benefits, including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) savings plan, employee stock ownership plan (ESOP), 24-hour physician available for kids, dental and vision plans, business travel insurance, You Matter EAP, LifeLock identity theft protection, and critical illness/group accident insurance.
We are committed to creating a culture of health and wellness, promoting a healthy work environment for our team.
Join Our Team:
U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We strive to create a work environment that is free from nicotine use, promoting a healthy and productive work environment for our team.
Apply today to become a part of our team and start your career with U-Haul
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