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People and Culture Manager

2 months ago

Quincy, Massachusetts, United States AMS Franchise Solutions Full time
Job Summary

We are seeking a highly skilled and experienced Human Resources Director to join our team at AMS Franchise Solutions. The successful candidate will be responsible for directing and ensuring the efficient administration and management of the People & Culture function.

Key Responsibilities
  • Recruitment and Hiring: Assist and support management staff with effective recruiting and interviewing techniques to ensure the hiring and retention of qualified associates. Ensure compliance with Crescent hiring practices. Confirm and verify that new and existing associates possess proper employment eligibility documents. Conduct interviews for all management positions.
  • Training and Development: Conduct all mandatory Crescent training programs. Ensure brand training is completed for brand Quality Assurance audit, if applicable. Assist department managers to ensure on the job training is completed in a timely manner.
  • Performance Management: Coordinate & monitor hourly and management performance evaluation process. Assist department managers in writing annual performance reviews and developing achievable goals. Ensure merit increases are equitable and processed in a timely manner.
  • Compliance and Risk Management: Ensure compliance with OSHA regulations and Crescent safety training program. Manage all worker compensation and guest liability claims.
  • Benefits Administration: Assist with the coordination of benefits with Crescent's benefit administrator for new hires, current & terminated associates. Assist associates with requests for FMLA & personal LOA paperwork and coordinates the collection of insurance premium payments.
  • Payroll and Timekeeping: Ensure hotel departments are entering weekly schedules into web-based time keeping software. Provides weekly payroll reports to General Manager and department managers. Assists with processing of weekly/bi-weekly payroll by reviewing department time edits and pay code updates. Reviews & signs off on final pre-transmission report to ensure accuracy of payment for weekly/bi-weekly payroll.
  • Labor Relations: Manage all labor relations activities and ensure compliance of negotiated union contract(s). Respond to all grievances in writing, negotiate settlements and act as the hotel representative at all arbitrations.
Requirements
  • Strong Interpersonal Skills: Strong interpersonal communication skills, both verbal and written.
  • Time Management and Problem Resolution: Excellent time management and problem resolution skills.
  • Human Resource Knowledge: Thorough knowledge of Human Resource practices and procedures.
  • Regulatory Knowledge: Extensive knowledge of State and Federal laws and regulations pertaining to Human Resource matters.
  • Experience: Three to five years of experience within the Human Resource/People & Culture discipline.