Account Reactivation Expert
2 days ago
We are seeking a highly skilled and results-driven Account Reactivation Specialist to join our team at Townsquare Interactive. As a key member of our client success team, you will be responsible for re-engaging and reactivating previously inactive or downgraded client accounts.
Key Responsibilities- Identify and engage inactive or downgraded client accounts to rebuild relationships and understand customer needs.
- Conduct thorough account reviews to identify potential opportunities for reactivation and present customized solutions that align with customer goals.
- Preserve revenue while extending the client's longevity with the company.
- Maintain detailed records of customer interactions and reactivation efforts in our CRM system.
- Monitor and report on the success of reactivation efforts, providing insights and recommendations for continuous improvement.
- Experience in account resolution or customer service, with a proven track record of success.
- Exceptional presentation, interpersonal, and communication skills.
- BA/BS degree or equivalent experience.
- Competitive base salary and senior tier plan.
- 3 weeks PTO.
- 9 paid holidays (including 2 personal/floating holidays).
- Volunteer Time Off.
- Health, Dental, and Vision Insurance.
- Pet Insurance.
- 401(K) Retirement Plan with Company Match.
- Employee Stock Purchase Plan.
- Company-provided laptop.
- Comprehensive training and growth opportunities.
- Unlimited growth potential in a dynamic work environment.
Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
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Account Reactivation Professional
2 weeks ago
Charlotte, North Carolina, United States Townsquare Interactive Full timeAccount Reactivation Specialist Opportunity At Townsquare Interactive, we're seeking a skilled Account Reactivation Specialist to re-engage and re-activate previously inactive or downgraded client accounts. As an Account Reactivation Specialist, you'll utilize your excellent communication and sales skills to rekindle relationships, understand customer...
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Account Reactivation Professional
4 weeks ago
Charlotte, North Carolina, United States Townsquare Interactive Full timeAccount Reactivation Specialist **About the Role:** At Townsquare Interactive, we're seeking a skilled Account Reactivation Specialist to join our team. As an Account Reactivation Specialist, you will be responsible for re-engaging and reactivating previously inactive or downgraded client accounts. You will utilize your excellent communication and sales...
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Account Reactivation Professional
3 weeks ago
Charlotte, North Carolina, United States Townsquare Interactive Full timeAccount Reactivation Specialist RoleTownsquare Interactive is seeking a skilled Account Reactivation Specialist to re-engage and re-activate previously inactive or downgraded client accounts.About the Role:Identify and engage inactive or downgraded client accounts to rebuild relationships and understand customer needs.Conduct thorough account reviews to...
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Client Reactivation Consultant
2 months ago
Charlotte, North Carolina, United States Townsquare Interactive Full timeJob OverviewPosition: Account Reactivation SpecialistCompany: Townsquare InteractiveLocation: Charlotte Uptown OfficeAbout Townsquare Interactive:Townsquare Interactive is dedicated to supporting small and medium-sized enterprises in achieving their goals. Our innovative business management platform enhances customer engagement, ensuring sustained success....
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Client Account Resolution Expert
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Charlotte, North Carolina, United States Townsquare Interactive Full timeJob OverviewPosition: Account Resolution SpecialistCompany: Townsquare InteractiveLocation: Charlotte Uptown OfficeAbout Townsquare Interactive:Townsquare Interactive is dedicated to empowering small and medium-sized enterprises to flourish. Our exceptional business management platform enhances customer engagement, ensuring sustained success. We provide a...
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Real Estate Fund Accountant
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Customer Experience Expert
1 month ago
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Charlotte, North Carolina, United States Bank of America Full timeJob Summary:This senior-level position within Bank of America's accounting policy group will be responsible for conducting technical accounting research and providing guidance across multiple lines of business, primarily for the company's Global Markets segment. The Senior Manager will report and partner with the Head of Accounting Policy to manage the...
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Charlotte, North Carolina, United States Bank of America Full timeJob Summary:This senior-level position within Bank of America's accounting policy group will be responsible for conducting technical accounting research and providing guidance across multiple lines of business, primarily for the company's Global Markets segment.Key Responsibilities:Partner with other Accounting Policy professionals to perform and document...
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