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HR Operations Specialist

2 months ago

Detroit, Michigan, United States Hollywood Casino at Greektown Full time

Transforming Entertainment with Human Resources:

At Hollywood Casino at Greektown, we are redefining the entertainment landscape. We are in search of dedicated individuals who thrive in a dynamic environment. Our workplace is vibrant and fast-paced, where you will collaborate with a diverse group of colleagues who are passionate about enhancing guest experiences.

Why Work With Us:
We prioritize your professional development and provide the necessary resources to help you expand your career horizons.

Key Responsibilities:

  • Collaborate with HR Business Partners to address departmental needs.
  • Assist in recruitment efforts by coordinating with the Talent Acquisition team.
  • Conduct thorough investigations regarding employee grievances and concerns.
  • Offer performance management support to leadership, including coaching and disciplinary actions.
  • Enhance workplace relationships and boost employee morale and retention.
  • Facilitate exit interviews and analyze feedback for management insights.
  • Support unemployment compensation claims processing.
  • Lead training programs such as New Hire Orientation and Customer Service training.
  • Provide guidance on HR policies in accordance with local and federal regulations.
  • Participate in training sessions and meetings as required.
  • Analyze HR data to identify trends and inform strategic decisions.
  • Assist in planning engagement and wellness initiatives.
  • Promote exceptional customer service in line with company standards.
  • Maintain confidentiality in all HR matters.
  • Ensure compliance with regulatory requirements within your area of responsibility.

Qualifications:
To excel in this role, candidates should meet the following criteria:

  • Bachelor's degree in Business Administration, Human Resources, or a related field; or equivalent experience.
  • At least two years of HR or supervisory experience preferred.
  • PHR certification is a plus.
  • Experience in a labor environment with union contracts is advantageous.
  • Proficient in MS Office Suite; familiarity with iCiMS and Ultipro is beneficial.
  • Ability to engage with various organizational levels to foster a positive culture.
  • Strong communication and negotiation skills.
  • Excellent organizational and presentation abilities.
  • Customer service-oriented with a focus on quality outcomes.
  • Knowledge of labor laws and regulations related to HR.
  • Willingness to work flexible hours, including nights and weekends.

Language Skills: Proficient in reading and interpreting documents in English, including safety guidelines and procedural manuals. Effective verbal and written communication skills in English are essential.

Mathematical Skills: Ability to perform basic mathematical operations and calculations related to financial transactions.

Reasoning Ability: Capable of applying common sense to follow instructions and solve problems in standardized situations.

Physical Demands: Regularly required to stand, use hands, and lift objects up to 50 pounds. Accommodations may be made for individuals with disabilities.

Work Environment: The work environment is typically moderate to very loud, with exposure to secondhand tobacco smoke.

Equal Opportunity Employer