Customer Service Ambassador

6 days ago


Roswell, Georgia, United States Cliff Wilcox - State Farm Agent Full time
Job Description:
Are you a motivated individual who excels at building strong relationships with customers?

The Customer Relations Representative role at Cliff Wilcox - State Farm Agent offers an exciting opportunity to grow your career in insurance and financial services. With a focus on delivering exceptional customer experiences, you will be empowered to make a positive impact on our clients' lives.

Responsibilities:
  • Establish trust with customers and maintain ongoing relationships through proactive follow-up and communication.
  • Employ a customer-centric approach to guide clients through comprehensive insurance options, enabling them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

Benefits:
  • A competitive salary: $60,000 - $80,000 per year.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours.
  • Professional development opportunities.
  • Abundant opportunities for career advancement within our agency.

Requirements:
  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.
  • Bilingual Spanish preferred.


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