Customer Service Expert
3 weeks ago
Verge Mobile is a T-Mobile Premium Partner, dedicated to providing innovative wireless solutions and exceptional customer experiences. We offer a dynamic work environment where you can grow your skills and advance your career.
SalaryThe estimated annual salary for this position is $31,200, based on 2080 hours worked at $15.00 per hour. In addition, new hires receive a $1,200 sign-on bonus and comprehensive training.
Job ResponsibilitiesThis role involves connecting with customers, understanding their needs, and providing personalized solutions using our cutting-edge technology. You will work closely with your team to deliver excellent customer service and achieve sales goals.
- Develop expertise in selling T-Mobile products and services by learning about individual customer needs and demonstrating the latest technology.
- Guide customers through their shopping journey using consultative selling and services.
- Ensure that every customer interaction is approached with care, patience, honesty, and empathy.
To succeed in this role, you must possess:
- A high school diploma or equivalent.
- Previous experience in retail sales, customer service, or a related field (wireless retail sales preferred).
- Basic math skills and attention to detail.
- An ability to balance customer service experience and performance goals.
As a valued member of our team, you can enjoy:
- Competitive hourly rate of pay, plus monthly commissions.
- Paid training and career development opportunities.
- Access to medical, dental, vision, and other insurance options.
- A 401(k) plan with company match.
- Recognition contests and rewards.
- Discounts on T-Mobile products and wireless phone service.
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