Account Service Expert

4 days ago


Orland Park, Illinois, United States Kira Schnell-Harrison - State Farm Agent Full time
About the Role

At Kira Schnell-Harrison - State Farm Agent, we're committed to fostering a culture of excellence in customer service and sales. As a Customer Relations Professional, you'll play a vital role in establishing strong connections with our clients, identifying their needs, and providing tailored solutions to meet their goals.

Responsibilities:
  • Foster long-term relationships with clients by actively listening to their concerns and responding promptly to their inquiries.
  • Communicate effectively with clients, both verbally and in writing, to ensure seamless understanding of insurance products and services.
  • Collaborate with internal teams to develop and implement strategies that drive business growth and enhance client satisfaction.
Requirements:
  • Demonstrate a genuine passion for customer service and a commitment to delivering exceptional results.
  • Possess excellent communication and interpersonal skills, with the ability to adapt to diverse client personalities and needs.
  • Remain proactive in resolving client issues, utilizing creative problem-solving techniques when necessary.
  • Bilingual Spanish/Polish/Arabic language proficiency is a significant asset.
Our Offering:
  • An attractive hourly rate plus commission/bonus structure, designed to reward top performers.
  • Promising growth opportunities, enabling professionals to advance within our organization.
  • Paid time off (vacation and personal/sick days) and comprehensive health benefits.
  • Meaningful career-building experience and professional development opportunities.

This position comes with an estimated annual salary range of $45,000 - $65,000, making it an attractive opportunity for those seeking a challenging yet rewarding career in customer relations and sales.



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