Housekeeping Assistant
3 weeks ago
House Attendant Job Description
The House Attendant plays a vital role in maintaining the cleanliness and organization of our hotel. This position requires a high level of attention to detail and the ability to work independently.
Responsibilities:
- Maintain Cleanliness: Ensure all assigned areas, including public spaces and guestrooms, are clean and tidy according to hotel standards.
- Deliver Items: Deliver items to guestrooms, such as express checkout, newspapers, and other property-specific items.
- Luggage Assistance: Provide friendly, efficient, and courteous luggage assistance to guests.
- Lost and Found: Handle items for the Lost and Found according to hotel standards.
- Guestroom Cleaning: Clean guestrooms as needed to maintain a high level of cleanliness and organization.
- Emergency Procedures: Have knowledge of and assist in all emergency procedures.
- Equipment Maintenance: Maintain hotel equipment in proper working order and store it in designated areas.
- Special Projects: Complete special projects assigned by the Housekeeping Manager.
- Guest Satisfaction: Ensure overall guest satisfaction by providing excellent service and attention to detail.
Requirements:
- Education: High School diploma or equivalent and/or experience in a hotel or related field preferred.
- Physical Demands: Ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Communication: Ability to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
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