Housekeeping Attendant Extraordinaire

3 weeks ago

Livonia, Michigan, United States Hampton Inn Livonia Detroit Full time

About Hampton Inn Livonia Detroit

We value our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to our employees is reflected in our approach to employee development, benefits, and building meaningful relationships. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. Our mission is to provide ongoing training and development opportunities to help our employees build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, we offer a supportive and collaborative work environment that encourages growth and fosters success.

Location Description

Our Hampton Inn Livonia Detroit location is proud to be the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented individuals who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not just through.

Job Description

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the Heart of the House and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding

Your Role

  1. Engage with guests to ensure their stay is going well
  2. Work as a team to accomplish the goal of resort/hotel cleanliness
  3. Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
  4. Pickup clean linen and refill the par stock of linen on each floor pantry.
  5. Deliver towels, cribs, cots and other items to the guest rooms on requests.
  6. Perform duties of room attendant when necessary.
  7. Refill the par stock of guest amenities and supplies on each floor pantry.
  8. Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
  9. Clean all public areas in the prescribed manner while following department standard operating procedures.
  10. Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
  11. Always respond in a friendly, helpful manner to guests and other team members.

Salary and Benefits

The estimated salary for this role is around $40,000 - $50,000 per year, depending on experience and qualifications. Our comprehensive benefits package includes health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. We also offer ongoing training and development opportunities to help our employees build the skills and knowledge they need to advance their careers.

Qualifications

We are looking for individuals with 1-2 years of experience in hospitality or a related field. Reliable transportation and open availability, including weekends, are also required. If you have a genuine passion for service and a desire to make a difference in your career, we encourage you to apply.

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