Keyholder - Store Leadership Team

2 weeks ago


New York, New York, United States SMCP NORTH AMERICA (US, CANADA) Full time
Job Opportunity

SMCP North America is seeking a highly motivated and entrepreneurial Keyholder to support the Store Leadership Team in ensuring the smooth and efficient running of the store.

Key Responsibilities:

  • Support the Store Leadership Team in achieving sales and operational goals
  • Provide exceptional customer service and create a welcoming and inclusive store environment
  • Assist with cash reconciliation, distribution of daily sales goals, and KPI reminders
  • Ensure store safety and resolve customer issues
  • Support new hires and provide operational guidance

Requirements:

  • 1+ years of prior service experience
  • Some prior retail supervisory experience
  • Passion for customer service and a friendly, outgoing demeanor
  • Fashion savvy and social media following (preferred)
  • Flexibility with scheduling
  • Interest in retail management career path

What We Offer:

  • Competitive base hourly pay + individual commission structure
  • Group health, dental, and life insurance + 401K retirement savings plan
  • Generous paid time off
  • Wardrobe allowance (6-8 pieces per season)
  • 50% off retail shopping discount
  • Career growth opportunities and participation in our retail stylist program

Join our team and be part of a fun and collaborative environment that values relationships, creativity, and sustainability.



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