Team Supervisor

1 week ago


Naperville, Illinois, United States Jenis Splendid Ice Creams LLC. Full time

At Jeni's Splendid Ice Creams, we are seeking a talented Team Leader to join our Naperville team. This is a part-time opportunity that offers competitive compensation and the chance to grow with a growing company.

The ideal candidate will have a passion for community, an eye for detail, and the ability to work in a fast-paced environment. As a Team Leader, you will lead shifts, serve ice cream, run the register, keep the shop clean, and perform other important tasks. You will also have opportunities to gain valuable real-world business and entrepreneurship experience.

We offer a supportive work environment oriented around serving each other and making people's day. Our scoop shops are at the heart of how we serve our mission to make better ice creams and bring people together. We love people, we love ice cream, and we view ice cream as a form of art.

The salary for this role is approximately $26.03 per hour, based on the 2024 base pay rate and hourly tip average. However, actual customer tips may vary.

As a Team Leader, you will:

  • Serve the best ice cream in America
  • Gain valuable real-world business and entrepreneurship experience
  • Work in an environment oriented around serving each other and making people's day
  • Lead shifts and act as a role model for other team members
  • Have opportunities for growth within a growing company
  • Receive competitive compensation

To be successful in this role, you will need to exhibit the following qualities:

  • Passion for community, eye for detail, willingness to clean, stamina, and ability to work in a fast-paced environment
  • Able to positively influence and lead a shift of ambassadors, helping them uphold the highest standards and feel supported
  • Resourceful and calm when challenges come up
  • Great judgment, common sense, and skillful interpersonally
  • Familiar with what distinguishes Jeni's Splendid Ice Creams from other ice creams, and able to articulate it to customers
  • Available to work weekends, late nights (past 11 p.m.)
  • Provide consistent, world-class service to every single customer
  • Reliable, on time, and ready to hustle for every shift
  • Committed to the well-being of their shop team, community, and environment


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