Service Delivery Manager

7 days ago


Tampa, Florida, United States 0001 United Rentals (N A), Inc Full time

**Job Summary**

0001 United Rentals (N A), Inc is seeking a highly skilled Operations Manager to join our team. As an Operations Manager, you will play a critical role in coordinating and directing the overall delivery of quality service to maximize branch productivity.

**Key Responsibilities**

  • Support the Branch Manager in implementing actions to achieve financial objectives and drive business growth.
  • Assist the Branch Manager in ensuring compliance with all company policies and procedures.
  • Oversee sales efforts and business initiatives to drive revenue growth and customer satisfaction.
  • Responsible for performance management of direct staff, including Inside Sales Reps, Drivers, and other staff as applicable.
  • Motivate, coach, and train personnel to ensure they have the skills and knowledge needed to succeed in their roles.
  • Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability, and communication.
  • Other duties assigned as needed.

**Requirements**

  • High School diploma; Bachelor's degree preferred.
  • 3+ years of sales and operational experience.
  • Basic knowledge of the construction rental equipment industry or related.
  • Strong motivational and leadership skills.
  • Superior customer service, teamwork, and verbal/written communication skills.
  • Proficient in Microsoft Office (particularly Excel).
  • Valid driver's license with an acceptable record.

**What We Offer**

  • Paid Parental Leave.
  • Employee Discount Program.
  • Career Development & Promotional Opportunities.
  • Additional Vacation Buy Up Program (US Only).
  • Early Wage Access through Payactiv (US Hourly Only).
  • Paid Sick Leave.

0001 United Rentals (N A), Inc is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law.



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