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Enterprise Fintech Account Manager
2 months ago
Middesk is a leading disruptor in the business identity market, aiming to make it easier for businesses to work together. Our goal is to provide a best-in-class business identity platform that offers complete, up-to-date information for financial services institutions and fintechs to make informed decisions about their customers and facilitate rapid onboarding and transacting.
The RoleWe are looking for an Enterprise Account Executive to join our team and take ownership of our most strategic customers. As an Enterprise Account Executive, you will develop relationships with product, compliance, risk, and executive stakeholders at top fintech companies in the US. Your role will be to expand our customer base and establish inroads with potential customers by uncovering and qualifying new business opportunities within Middesk's target market.
Responsibilities- Take ownership of a target list of enterprise accounts, including both current and potential customer accounts.
- Build and deliver a plan to engage senior leaders and buyers, identify priorities and opportunities to expand our partnerships, and develop Middesk champions to understand the prospects' challenges, initiatives, and data stack.
- Establish credibility as a thought leader in digital transformation, regulatory compliance, identity, fraud, and credit risk, with a specific focus on B2B.
- Become an expert in our product and how customers find value, including standard and emerging use cases.
- Own and influence the sales process from end to end, working with leads from the SDR team to craft outbound strategies, with Solutions Engineering to drive detailed evaluations of our solution, and with Account Management teams to grow and provide strategic support to customers.
- Develop relationships with existing customers to understand and advocate for their needs (including the product roadmap), and support your Account Management counterpart with expansion opportunities.
- 6+ years in a quota-carrying Account Executive role within B2B software, managing a portfolio of high-value accounts.
- 3+ years of commercial experience targeting FinTech or Financial Services is required. Knowledge of fraud, compliance, and identity is preferred.
- Ability to develop creative, solution-oriented evaluation plans that help a complex buyer navigate a complex purchasing and implementation process.
- Ability to build and develop executive relationships, navigating large cross-functional organizations.
- Ability to effectively advocate for a customer's use case and needs to internal product teams to influence the product roadmap.
- Strong commercial acumen, with negotiation skills developed through years of complex and unique contract structuring.
- Ability to work seamlessly with internal stakeholders across GTM and product teams.
- Excellent communication skills across technical, operational, strategic, and executive audiences.
- Comfortable navigating ambiguity and understanding the maturity scale for early GTM organizations.
- A go-getter at heart, keen to make an impact for our customers, team, and company, and with the grit to push through challenges and ambiguity.