Pro Shop Customer Service Associate

2 weeks ago


Middlebury village, Vermont, United States Middlebury College Full time
Job Overview

Position Summary: The Golf Shop Sales Representative will deliver outstanding customer service to golfers visiting the pro shop. This role involves assisting patrons with their golfing requirements, managing sales transactions, and ensuring the shop remains tidy and well-organized.

This is a seasonal, full-time position without benefits. The starting pay for this role is $16.38 per hour.

Middlebury College is committed to being an equal-opportunity employer, emphasizing diversity, equity, and inclusion as fundamental values. The College actively seeks talented and diverse faculty, staff, and students from across the United States and globally. We encourage applications from women, individuals of color, those with disabilities, and members of other protected classes and historically underrepresented communities. We also welcome applications from individuals who show a dedication to promoting diversity, equity, and inclusion in the workplace.

Key Responsibilities:

  • Welcome and greet customers as they enter the pro shop.
  • Assist customers in locating suitable golfing equipment and apparel.
  • Handle the cash register to accurately process sales transactions.
  • Maintain a clean and organized shop environment, including arranging merchandise displays.
  • Stay informed about current inventory levels and assist in restocking items.
  • Respond to customer inquiries regarding golf course details and events.
  • Work collaboratively with other pro shop staff to ensure smooth operations.
  • Consistently uphold the company's commitment to exceptional customer service.

Qualifications

Position Requirements:

  • High school diploma or equivalent.
  • Prior experience in retail or customer service is preferred.
  • Familiarity with golf equipment and apparel.
  • Strong communication and interpersonal skills.
  • Ability to work flexible hours, including evenings and weekends.
  • Attention to detail and strong organizational skills.
  • Comfortable standing for extended periods.
  • Capability to lift items weighing up to 25 pounds.

Employee Benefits:

As a member of the Middlebury College community, you will enjoy being part of a vibrant and supportive environment.

Middlebury College offers its employees competitive compensation and various employment perks, including:

  • MiddCard Privileges: access to athletic facilities, discounts at the College store, library privileges, and discounts at cultural and sporting events. Additionally, the card provides access to certain campus buildings.


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