Solutions Architect

2 days ago


New York, New York, United States Reality Defender Full time
Job Title: Solutions Engineer

About Reality Defender

Reality Defender is a pioneering company that provides accurate, multi-modal AI-generated media detection solutions to enable enterprises and governments to identify and prevent fraud, disinformation, and harmful deepfakes in real time.

Our Mission

We're committed to delivering robust and secure solutions that mitigate fraud and cybersecurity risks in real-time. Our research-forward team has built a web app and platform-agnostic API that ensures our customers can swiftly and securely detect AI-generated media.

The Role

We're seeking an NYC-based Sales Engineer to join our Engineering team and support the Growth Team during the sales process. As a Solutions Engineer, you'll be the technical point of contact for potential clients from qualification through pilot to successful contract signing.

Key Responsibilities

  • Deliver technical product demos and presentations, and be the technical POC during pilots
  • Think on your feet to provide real-time recommendations during client interactions and scope technical integrations based on client requirements
  • Communicate cross-functionally with Product and Engineering to troubleshoot integrations and be the voice of the technical customer internally
  • Connect with peers throughout Reality Defender to learn, contribute, and share best practices
  • Own the technical sales process from stem to stern, working in tandem with our Head of Growth to identify, qualify, and scope opportunities, build and maintain account plans, and execute proof of concept engagements as needed to convert opportunities into technical victories

Requirements

  • Bachelor's or equivalent and 4 to 8 years of relevant experience in Engineering and/or AI
  • Background in Software Engineering or something similar is a plus
  • Exemplary real-time problem-solving skills, ability to analyze complex scenarios and architectures, and provide guidance on the fly
  • Excellent knowledge and proven experience selling to the enterprise customer. Government experience not required, but a plus
  • Strong problem-solving skills, ability to analyze complex multivariate problems, and use a systematic approach to gain quick resolution, often under pressure
  • Outstanding verbal and written communication skills. Your presentations and demos for prospects, partners, and customers are crisp, informative, and tailored to your audience

Compensation Range: $150K - $180K


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