Customer Quality Assurance Specialist

2 weeks ago


Pataskala, Ohio, United States Illuminate Full time

Job Overview

At Illuminate, we are seeking a highly skilled and experienced Customer Quality Assurance Specialist to lead our laboratory operations and ensure the highest standards of quality and compliance.

Key Responsibilities:

  • Operational Leadership: Direct and manage the daily testing operations within the laboratory, ensuring seamless execution and adherence to established protocols.
  • Accreditation Management: Spearhead the application processes for TUV witness laboratory and CNAS laboratory accreditations, guaranteeing compliance with regulatory requirements.
  • Visitor Management: Oversee the reception duties for both customer and internal laboratory visits, providing exceptional hospitality and ensuring a positive experience.
  • Maintenance and Calibration: Direct and ensure regular maintenance activities for all laboratory equipment, guaranteeing optimal performance and minimizing downtime.
  • Documentation and Compliance: Take charge of the update and maintenance of laboratory and testing system documents, ensuring compliance with ISO standards and other relevant guidelines.
  • Additional Responsibilities: Fulfill any additional responsibilities or tasks as delegated by superiors, demonstrating adaptability and a commitment to excellence.

About Us:

Illuminate is an equal opportunity employer, committed to creating an inclusive environment for all employees. We celebrate diversity and strive to foster a culture of respect, empathy, and understanding.



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